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FAQs - RemoteRegistryCleaner

1. What is RemoteRegistryCleaner?
RemoteRegistryCleaner is a software tool for scanning and fixing Windows registry for errors in local or remote computers in a network. It also scans for unwanted files in the computers and deletes them and thus optimizes your local and network computers for faster performance.
2. How do you connect to a remote computer using RemoteRegistryCleaner?
    Click on 'Manage' icon in the main Tool Bar. This will present you with a "Manage Computers" dialog box. Add / Browse the desired Computers to the list with their corresponding administrator user name and password.

Close the dialog to come back to the main dialog and choose the computer you want to connect to from the Computers List. Choose the items you want to scan & fix and press the 'Start Scan' button from the Toolbar.

3. How do you connect to a local computer using RemoteRegistryCleaner?
In the "Manage Computers" dialog, add a computer by the name LOCALHOST or LOOPBACK or the NETBIOS computer name itself. Choose the above given name in the main dialog box and you are connected to the local computer.
4. I'm presented with an "Access denied" error message when I connect to a remote computer. Why is it so?
    Please check the user name & password that you have provided are correct. You must provide a username and password with essential privileges to connect to a remote computer to gather the information. Quick check the following.
  • Check if the firewall is allowed to bypass WMI.
  • Check if remote WMI access is allowed in the Group Policy Editor.
  • Check if the WMI service is running in the remote computer.
  • In Vista above machines, you may have to disable the UAC to enable remote access.

Refer WMI Troubleshooting steps for more information.

5. My remote PC is not protected with a password. How can I connect to this computer?
    You cannot connect to a remote computer if it is not protected with a password. Provide a new password for the computer and try again.
6. How do I add new computers to RemoteRegistryCleaner?
Go to Manage Computers from File>Manage Computers. Provide a common administrator user name and password in the corresponding boxes. Click on the "Browse..." button. This will list out all the computers in your network. One can add new computers manually by providing the computer name in the box provided and by pressing the 'Add' button.

Note: If there are more computers in your network than the number of licenses you have registered for, only the first licensed number of computers will be listed out.

One can edit the User Name or Password of each of the individual computers by clicking on the corresponding boxes provided.

7. How many computers can I add to an evaluation version of RemoteRegistryCleaner?
You can add up to a total of 10 computers to the PC list during the evaluation period. When you click the Browse button in Manage Computers dialog box, the first 10 computers in your network will be added to the computers list.
8. Can I connect to a remote PC running on Windows Vista or Windows 7 with UAC enabled in it?
Yes you can, provided you change a setting in the registry of the Vista PC to enable this. Open Regedit.exe, open the location HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\system, add the DWORD value name LocalAccountTokenFilterPolicy, and set it's value to 1.

Please follow the link for more info, UAC and WMI.

9. Can I scan & fix the computers in my network simultaneously?
Yes, you can scan and fix the registry of all computers in your network. Tick the computers of your choice from the left panel list and do the scan. It is that simple!
10. How fast is RemoteRegistryCleaner?
RemoteRegistryCleaner is usually very fast. However there could be many factors that can affect the speed of scanning like your network speed, the OS, Processor and Memory power of the remote computer etc. For instance, a wired LAN is much faster than a Wi-Fi LAN (wireless network).
11. How is RemoteRegistryCleaner licensed?
    Licensing is based on the number of computers from which you want to gather the information from. You may not distribute the license or licensed copy. You have to purchase a license for each copies of RemoteRegistryCleaner. Any number of users are free to use the licensed copy on a single computer.
12. What are the limitations for the evaluation version?
    There are no functional limitations for the evaluation version of the software. However you can add only 25 number of computers to the network computers list for an evaluation version. An evaluation version will expire after 30 days.
13. How do you uninstall RemoteRegistryCleaner?
    You can uninstall the software from the Add/Remove programs in the Control Panel. An uninstaller shortcut is also available from the Windows Start menu groups.
14. How can I purchase RemoteRegiserCleaner?
    You can purchase RemoteRegistryCleaner online through our website.

Purchase RemoteRegistryCleaner Online

You can send us an email to [email protected] to find other various options available to purchase the software or click on the following link.

Other Payment Options

15. How do I register the software?
    Once the purchase is verified, a license key will be sent to you to the email id you have provided during the purchase process. You can apply the license key information in the Register dialog box to register the software.
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