A. CybSecure 
                       
                            1. 
                      What is CybSecure? 
                           2. 
                      How does CybSecure work? 
                           3. 
                      Can I control all the computers in my network remotely? 
                       
                      B. Installation Related 
                       
                           1. 
                      How do I install CybSecure? 
                           2. 
                      Can CybSecure be installed remotely? 
                           3. 
                      Can I install CybSecure Server in an XP or Vista home? 
                           4. 
                      Can I install multiple consoles and connect them to the 
                      same server and work simultaneously? 
                        
                      C. CybSecure Server Related  
                       
                           1. 
                      Do I need to run the CybSecure Server all the time?  
                       
                      D. CybSecure Console Related 
                     
                           1.Why 
                      some computers in the Console interface show up as locked 
                      (with a lock image)?  
                       
                      E. CybSecure Client Related 
                       
                           1. 
                      What is cssecui.exe file?  
                           2. 
                      How can get the current status of the client? 
                       
                           3. 
                      How can I change the password of the client?  
                           4.Why 
                      my Client doesn’t show up in the Console? 
                           5. 
                      Will the user know that CybSecure is running on the computer? 
                        
                       
                      F . Internet Management  
                       
                           1. 
                      How does the Blacklist and Whitelist work?  
                           2. 
                      I’m accessing the internet through a different port other 
                      than the default port 80. How can I apply internet blocking 
                      in  
                               such 
                      a case? 
                           3. 
                      Can I block torrents? 
                           4. 
                      Can I block downloading of movies or other unwanted files? 
                           5. 
                      What is meant by ‘Bypass Application’ in the Group Settings 
                      window? 
                           6. 
                      Can I allow Internet access during certain times of the 
                      day/month?  
                        
                      G. Application Management (EXE Blocker & 
                      Window Blocker) 
                       
                           1. 
                      What name should I add to the EXE blocker list to block 
                      an application? 
                           2. 
                      How can I block an EXE that doesn’t have an Original Filename? 
                       
                         
                    3. How does the Window Blocker work? 
                     
                           4. 
                      Which is better, EXE blocker or Window Blocker?  
                       
                      H. Power Management 
                       
                           1. 
                      Can I remotely boot a computer using CybSecure? 
                       
                      I. Miscellaneous  
                       
                           1. 
                      Is it necessary to run the server all the time for the blocking 
                      to take effect?  
                           2. 
                      Is it necessary to run the client all the time for the blocking 
                      to take effect?  
                           3. 
                      What is the difference between Computer Mode and User Mode? 
                       
                       
                      J. Uninstallation 
                       
                         1. 
                      How can I uninstall the client?  
                           2. 
                      I forgot the client password. What should I do? 
                       
                           3. 
                      How can I uninstall the Server and Console? 
                       
                       
                      K. System Requirements 
                       
                         1. 
                      CybSecure Server Requirements 
                           2. 
                      CybSecure Console Requirements 
                           3. 
                      CybSecure Client  
                       
                       L. Purchase 
                       
                         1. 
                      How do I order/purchase Cybsecure? 
                       
                      M. Pricing 
                       
                         1. 
                      How is the product priced?  
                       
                       
                    A. 
                      CybSecure 
                       
                      1. What is 
                      CybSecure? 
                    CybSecure is an Internet and 
                      Application blocking tool which can be used in small, medium 
                      and large networks. It can be run in the stand-alone mode 
                      too. 
                    2. 
                      How does CybSecure work? 
                    CybSecure consists of 3 components, 
                      Server, Consoles and Clients. The Client should be installed 
                      into all the computers that need to be controlled. The Clients 
                      point to the Server. The Console is the management interface. 
                      The Consoles also point to the Server. You can have more 
                      than one Consoles installed in your network. The Consoles 
                      can be password protected from un-authorized access. 
                    3. 
                      Can I control all the computers in my network remotely? 
                    Yes, you can control all the 
                      computers in your network using CybSecure. 
                       
                       
                    B. 
                      Installation Related 
                       
                      1. 
                      How do I install CybSecure? 
                    Download the Installer from 
                      the website www.workmoment.com. Extract the contents to 
                      a folder. The CybSec.exe consists of the Server and Console 
                      installer while the CSClient.msi is the Client installer. 
                       
                      2. Can CybSecure Clients be installed 
                      remotely? 
                    Yes, the CybSecure Clients 
                      can be installed remotely. After installing the Server and 
                      Console, you can do remote installation from the Console 
                      interface. 
                       
                      3. Can I install CybSecure Server 
                      in an XP or Vista home? 
                    Yes, you can install the CybSecure 
                      Server in Windows 2000 all series, Windows XP all series 
                      and Windows Vista all series. Please note that the present 
                      version of CybSecure doesn’t support 64-bit versions of 
                      these operating systems. 
                    4. 
                      Can I install multiple consoles and connect them to the 
                      same Server and work simultaneously? 
                    Yes, you can install multiple 
                      consoles and connect them to the same Server and work simultaneously. 
                       
                       
                       
                        
                    C. CybSecure Server 
                      Related 
                    1. 
                      Do I need to run the CybSecure Server all the time? 
                     See 
                      Miscellaneous Section  
                    
                    D. CybSecure Console 
                      Related 
                    1. 
                      Why some computers in the Console interface show up as locked 
                      (with a lock image)? 
                                          This is because these computers are not licensed. Suppose 
                      you have licensed for 100 computers and you have installed 
                      the CybSecure Client in 150 computers, then all the additional 
                      50 computers will show up as locked in the Console interface. 
                      This means that you cannot control these computers. 
                       
                       
                        
                    E. CybSecure Client 
                      Related 
                    1. 
                      What is cssecui.exe file?  
                       
                      Cssecui.exe file will help you configure the client. You 
                      can change the Server Name, Port Number etc. using the cssecui.exe 
                      application. Please note down that the changes you have 
                      made using cssecui.exe will take effect only after the restarting 
                    of Client service. 
                    2. 
                      How can get the current status of the client?  
                       
                      In the command prompt, type cssec.exe –p Password –i, which 
                      will brings you the current status of the client. Note: 
                      Please provide the correct password of the client instead 
                      of ‘Password’ if you have ever changed the password of the 
                    client. 
                    3. 
                      How can I change the password of the client?  
                       
                      You can change the password of the client from the Client 
                    Settings dialog in the Console interface. 
                    4. 
                      Why my Client doesn’t show up in the Console?  
                       
                      Please check if you have provided the correct Server Name/IP 
                      address at the time of client installation. You can check 
                      the Server name at the Client computer using the cssecui.exe 
                      utility or using “cssec.exe –p Password –i” from the command 
                    prompt. 
                    5. 
                      Will the user know that CybSecure is running on the computer?                       
                       
                      No, CybSecure can be set to operate in complete stealth 
                    mode. 
                    
                    
                    F. Internet Management 
                    1. 
                      How does the Blacklist and Whitelist work? 
                  The blacklist work when the Internet 
                    is turned ON, ie; when the Internet is turned ON, all websites, 
                    except those given in the Blacklist are accessible.  
                  Similarly, when the Internet 
                    is turned OFF, all websites except those given in the Whitelist 
                    are NOT accessible. 
                  2. 
                      I’m accessing the internet through a different port other 
                      than the default port 80. How can I apply internet blocking 
                      in such a case? 
                    Say for example, if you are 
                      accessing the internet through port 8080, do the below. 
                    Right click on a group>Click 
                      on ‘Port Blocking & Filtering’>Select ‘Port Filter’ 
                      Tab>Select ‘HTTP Filter’ from combo box>Select ‘HTTP’ 
                      from combo box>Add 8080 in the port box>Press ‘Add’ 
                      button to add the item to the list>Press ‘Apply to Clients’ 
                      to apply the settings to the clients. This will enable you 
                      to apply HTTP Filtering in port 8080 as well. 
                    3. 
                      Can I block torrents?  
                    Yes you can block torrents 
                      by providing .torrent extension to the file filter. You 
                      can alternately use the EXE blocker or Window Blocker to 
                      block torrent client applications in your computer. Similarly, 
                      you can block any file types by adding them to the file 
                      filter.  
                    4. 
                      Can I block downloading of movies or other unwanted files? 
                    Yes, you can block downloading 
                      of movies or any other unwanted files using the File Filter 
                      feature of CybSecure. 
                    Add the extensions like .mpg, 
                      .mpeg, .avi, .flv, .mov, .wmv etc to the file filter to 
                      block downloading of movies. 
                    Similarly, adding .jpg, .jpeg, 
                      .gif, .png etc to the file filter to block images. Only 
                      the images will be blocked, the site won’t get blocked. 
                      This is a very helpful utility which will save much of your 
                      bandwidth usage even while you can allow users to view websites. 
                    5. 
                      What is meant by ‘Bypass Application’ in the Group Settings 
                      window?  
                    This bypasses the internet/network 
                      communication of an application from being blocked by the 
                      CybSecure. For example, you may want to allow some programs 
                      like Windows Updater to access the Internet while disable 
                      applications like Internet Explorer from being accessing 
                      the internet. In that case, you can provide the Windows 
                      Updater’s Original Filename to the bypassed application 
                      list. 
                    6. 
                      Can I allow Internet access during certain times of the 
                      day/month? 
                     Yes, you can use the Internet Access Scheduler to allow 
                      internet access during certain times of a day/month. Also 
                      please keep in mind that the, during the internet allowed 
                      time policies are still enforced using the blacklist. 
                    
                    G. Application Management 
                      (EXE Blocker & Window Blocker) 
                  1. What 
                    name should I add to the EXE blocker list to block an application? 
                   
                      You have to provide the Original Filename of the EXE to 
                      block an application. You can get the Original Filename 
                      of an EXE by, right click on the EXE>Properties>Version 
                      Tab>Original Filename. Alternatively you can browse for 
                      the exe from the EXE blocker window in the Console and point 
                      to the EXE that you want to block. This will automatically 
                    fetch the Original Filename. 
                    2. 
                      How can I block an EXE that doesn’t have an Original Filename? 
                       
                      Some EXE’s don’t have an original file name attached to 
                      it. In that case, CybSecure takes it’s internal filename. 
                      If internal filename is also not present, it will take the 
                      Product Name and if the Product Name is also not available, 
                      it will take the exe name. Please note that you have to 
                      provide the Original Filename/Internal Filename/Product 
                      Name as such (with any trailing or leading spaces) to block 
                    an application using the EXE blocker. 
                    3. 
                      How does the Window Blocker work? 
                       
                      A window blocker looks for an occurrence of blocked window 
                      names in the opened window titles and blocks the application 
                    if it finds a match. 
                    4. 
                      Which is better, EXE blocker or Window Blocker? 
                       
                      It depends on your need. Sometimes, EXE blocker is good 
                      as it blocks an application at the time of initialization. 
                      But, Window Blocker blocks an application when the Window 
                      is created. But, Window Blocker may be user friendly than 
                      EXE blocker. 
                     
                     
                     
                    H· Power Management 
                    1. 
                      Can I remotely boot a computer using CybSecure? 
                       
                      Yes, you can remotely boot a computer using CybSecure. For 
                      this feature to work, your motherboard and network card 
                      should support Wake-ON-LAN feature. Most modern motherboards/network 
                      cards support this feature. Additionally, please check the 
                      BIOS if turning Power ON through network is in the ‘Enabled’ 
                      state. 
                       
                       
                      
                    I. Miscellaneous 
                    1. 
                      Is it necessary to run the server all the time for the blocking 
                      to take effect? 
                       
                      No. It is not necessary to run the Server computer all the 
                      time. Some features won’t work if the server is not available 
                      while the main features like Internet ON/OFF, White/Black 
                      list, Port Blocking, SMTP/POP3 Filter, Bypassing of EXE’s, 
                      EXE Blocking, Window Blocking etc will work perfectly even 
                      if the server is not available. Features like scheduler 
                      etc, won’t work as expected if the server is not available. 
                      For the features to work properly while the server is not 
                      available, please ensure that the client computer has connected 
                      to the server and the expected settings had taken effect 
                    at least once. 
                    2. 
                      Is it necessary to run the client all the time for the blocking 
                      to take effect? 
                       
                      The answer is same as the above (a). Additionally, you should 
                      ensure that the client has connected to the server and the 
                    expected settings had taken effect at least once. 
                    3. 
                      What is the difference between Computer Mode and User Mode?                       
                       
                      Computer Mode lets you control the whole system regardless 
                      of the person logged into the system. So all users logging 
                      into the computer will be considered equal, regardless of 
                      it is a normal user or administrator user. Computer Mode 
                      is usually useful if the PC is not shared by more than one 
                      user. In User Mode, policies can be set by on a per user 
                      basis. This mode is usually used in environments where employees/students 
                      share computers. 
                     
                     
                     
                    J. Uninstallation 
                    1. 
                      How can I uninstall the client?  
                       
                    There are various methods to uninstall the client. 
                    Method 1 - Uninstall from the 
                      Console Interface. 
                    Method 2 – Type cssecui.exe 
                      in the command prompt in client computer > Type the password 
                      > Press the “Un-Install” button. 
                    Method 3 – Type “cssec.exe 
                      –p Password –u” at the command prompt in the client computer. 
                    2. 
                      I forgot the client password. What should I do? 
                       
                      If the Client is listed in the Console interface and is 
                      shown as connected, then you can change the client password 
                      from the “Client Settings” interface in the Console. Otherwise, 
                    please email to [email protected] for support. 
                    3. 
                      How can I uninstall the Server and Console? 
                       
                      You can uninstall the Server and Console from the Add/Remove(Programs 
                      and Features in Vista) features in the Control Panel. 
                       
                       
                        
                       
                      K. System Requirements 
                       
                           1. 
                      CybSecure Server Requirements  
                       
                               Operating 
                    System: 
                             • 
                      Microsoft Windows 2000 (all series) 
                             • 
                      Microsoft Windows XP (all series) 
                             • 
                      Microsoft Windows 2003 (all series) 
                             • 
                      Microsoft Windows Vista & 2008 Server. 
                             Hardware 
                      Requirements: 
                             • 
                      800 MHz Intel Pentium or equivalent processor (depending 
                      upon the number of clients to be handled). 
                             • 
                      512 MB of RAM (2GB or above recommended for controlling 
                      1000 or above simultaneous client connections). 
                             • 
                      500 MB – 1 GB of free hard disk space. 
                             Other 
                      Essential Software: 
                             • 
                      Microsoft .NET framework 2.0. 
                             • 
                      Microsoft Windows Installer 3.0 or above. 
                       
                       
                            2. 
                      CybSecure Console Requirements 
                             Operating 
                      System: 
                             • 
                      Microsoft Windows 2000(all series) 
                             • 
                      Microsoft Windows XP (all series) 
                             • 
                      Microsoft Windows 2003 (all series) 
                             • 
                      Microsoft Windows Vista & 2008 Server. 
                             Hardware 
                      Requirements: 
                             • 
                      600 MHz Intel Pentium or equivalent processor (depending 
                      upon the number of clients to be handled). 
                             • 
                      256 MB of RAM. 
                             • 
                      500 MB of free hard disk space. 
                             • 
                      Monitor that supports 800x600 resolution at 256 colors or 
                      higher. 
                             Other 
                      Essential Software: 
                             • 
                      Microsoft .NET framework 2.0 
                             • 
                      Microsoft Windows Installer 3.0 or above 
                       
                       
                            3. 
                      CybSecure Client  
                       
                               Operating 
                      System: 
                             • 
                      Microsoft Windows 2000(all series) 
                             • 
                      Microsoft Windows XP (all series) 
                             • 
                      Microsoft Windows 2003 (all series) 
                             • 
                      Microsoft Windows Vista & 2008 Server. 
                             Hardware 
                      Requirements: 
                             • 
                      300 MHz Intel Pentium or equivalent processor  
                             • 
                      32 MB of RAM. 
                             • 
                      50 MB of free hard disk space. 
                            Other 
                      Essential Software: 
                             • 
                      Microsoft Windows Installer 3.0 or abov 
                       
                        
                    L. Purchase 
                    1. 
                      How do I order/purchase Cybsecure? 
                    You can order CybSecure by 
                      sending an email to 
                      [email protected]. Please 
                      specify the Organizataion Name in which the licenses are 
                      to be granted, also specify the number of licenses for which 
                      you place the order for. Orders will be processed generally 
                      in a maximum period of 24 hours. 
                    You can purchase CybSecure 
                      online by clicking on the link http://www.workmoment.com/csbuynow.html. 
                       
                        
                    M. Pricing 
                       
                      1. How is the product 
                      priced? 
                       
                    Please visit http://www.workmoment.com/cspricing.html 
                    for the pricing information. 
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